Shipping policy

Delivery Time

•Main cities & metro areas: 2–4 business days.

•Outlying / regional areas: 3–5 business days.

•Delivery times may vary slightly depending on courier availability.

Shipping Fees

•Shipping fees are calculated at checkout.

•Any applicable delivery costs will be shown before payment is completed. 

Order Tracking

Once your order has been shipped:

•You will receive a tracking number via email or WhatsApp.

•You can track your delivery directly with the courier. 

Delivery Address

Please ensure that:

•Your delivery address is correct and complete.

•Someone is available to receive the order during business hours.

•Viva Blend is not responsible for delays caused by incorrect address details.

Delays

While we aim to deliver all orders on time, delays may occur due to:

•Courier service disruptions.

•Weather conditions.

•High order volumes.

•We appreciate your patience should. any delays occur.

Failed Deliveries

If a delivery attempt is unsuccessful:

•The courier may contact you to reschedule.

•Additional delivery fees may apply in some cases.